Numerous people have experienced that distinct sour taste of disappointment when they get home and find out that they have purchased a dud. As if the disappointment of buying a faulty product is not enough, getting the matter sorted out by the supplier or manufacturer often turns out to be an epic battle. Suppliers and manufacturers are know for stonewalling, failure to call back, lame excuses and shifting the blame. However, with help from lemon law attorneys Los Angeles consumers can take such matters to the courts.
Many consumers think that they are fully protected because they have been issued with a warranty. In most cases they are in for a rude awakening if they need to have that warranty honoured. There are two different kinds of warranty. Express warranties are in writing and often form part of the sales agreement. This warranty is supplied by the manufacturer but the many exclusions and the limited scope of such warranties often render them almost useless.
There are implied warranties too. They are seldom in writing but they are they promises that suppliers make regarding the quality of the product, the features that it offers and the conditions under which the product can be used. Suppliers promise to repair or replace products that do not conform to the promises made by the supplier. Sadly, this seldom happens unless the consumer goes to great lengths to obtain satisfaction.
Consumers in the United States only received legal protection after the promulgation of the 1975 Magnuson Moss Warranty Act. Unfortunately, at the time this act only made provision for consumer protection when purchasing vehicles and some electric and electronic products. Today, most states have strict laws that protect consumers against a wide variety of abuses and that can see to it that offenders are severely punished.
Consumers cannot approach the courts until they have made efforts to settle their disputes with the manufacturer or supplier. Consumer experts advise that all complaints must be done in writing and that consumers must take care to keep meticulous records of all calls and meetings related to their complaints. These records will be very important if the legal route is eventually the only solution to the problem.
If no satisfactory solution can be attained, then consumers have the right to approach a lawyer. The lawyer will assess the case and make sure that the consumer has a valid complaint and that he has tried to resolve the issue. If this is the case, he will commence negotiations with the supplier or manufacturer on behalf of the client.
Sadly, it is only once manufacturers and dealers learn that a consumer has obtained legal representation that they are often much more willing to negotiate a settlement. They know that they will be facing severe penalties if found liable and they simply do not want to attract any negative publicity. They will also be kept responsible for paying the legal costs of the complainant.
Consumers should not accept shoddy products as just plain bad luck. The more consumers there are that take on suppliers and manufacturers for supplying them with faulty products the better. Manufacturers and dealers have gotten away with murder, and it is high time they take full responsibility for the goods that they supply to hard working consumers.
Many consumers think that they are fully protected because they have been issued with a warranty. In most cases they are in for a rude awakening if they need to have that warranty honoured. There are two different kinds of warranty. Express warranties are in writing and often form part of the sales agreement. This warranty is supplied by the manufacturer but the many exclusions and the limited scope of such warranties often render them almost useless.
There are implied warranties too. They are seldom in writing but they are they promises that suppliers make regarding the quality of the product, the features that it offers and the conditions under which the product can be used. Suppliers promise to repair or replace products that do not conform to the promises made by the supplier. Sadly, this seldom happens unless the consumer goes to great lengths to obtain satisfaction.
Consumers in the United States only received legal protection after the promulgation of the 1975 Magnuson Moss Warranty Act. Unfortunately, at the time this act only made provision for consumer protection when purchasing vehicles and some electric and electronic products. Today, most states have strict laws that protect consumers against a wide variety of abuses and that can see to it that offenders are severely punished.
Consumers cannot approach the courts until they have made efforts to settle their disputes with the manufacturer or supplier. Consumer experts advise that all complaints must be done in writing and that consumers must take care to keep meticulous records of all calls and meetings related to their complaints. These records will be very important if the legal route is eventually the only solution to the problem.
If no satisfactory solution can be attained, then consumers have the right to approach a lawyer. The lawyer will assess the case and make sure that the consumer has a valid complaint and that he has tried to resolve the issue. If this is the case, he will commence negotiations with the supplier or manufacturer on behalf of the client.
Sadly, it is only once manufacturers and dealers learn that a consumer has obtained legal representation that they are often much more willing to negotiate a settlement. They know that they will be facing severe penalties if found liable and they simply do not want to attract any negative publicity. They will also be kept responsible for paying the legal costs of the complainant.
Consumers should not accept shoddy products as just plain bad luck. The more consumers there are that take on suppliers and manufacturers for supplying them with faulty products the better. Manufacturers and dealers have gotten away with murder, and it is high time they take full responsibility for the goods that they supply to hard working consumers.
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