There is probably not a single consumer left who has not, at one time or another, bought a dud product. Either the product performs poorly or it does not have the features advertised by the dealer. In other cases the product does not work at all or it breaks soon after purchase. Unfortunately, dealing with the dealer in order to rectify the matter is often a nightmare. Luckily, by hiring the services of lemon law attorneys Los Angeles consumers can resolve such matters.
All too often, consumers get the short end of the stick when they buy faulty products. They depend upon the warranty that they are promised but many do not even realize that there are two distinct types of warranties. Express warranties are provided by the manufacturer of the product and is almost always in writing. It promises certain levels of performance and safety but so many of these warranties contain many exclusion clauses.
There are also implied warranties issued by the dealer. They are almost never in writing but the dealer promises to replace or to repair the product if it is faulty or if it does not perform as promised. In some cases the consumers is even promised his money back. Sadly, as many consumers know from personal experience, it is often very difficult to get the dealer to honour his promises.
It was only when the Magnus Moss Warranty Act was promulgated in 1975 that consumers in the United Stated first started enjoying legal protection against unscrupulous dealers and manufacturers. Unfortunately, this act only covers major appliances and vehicles. Thankfully, many states have passed addition consumer protection laws. These laws also cover more products and many more avenues for consumers to address problems they experience with faulty products.
Consumers need to keep in mind that their rights come with certain responsibilities. They cannot blame a dealer when they do not follow the instructions on how to use a product or when they use a product for purposes other than what it was designed for. If a product requires professional installation the consumer cannot complain if he does it himself and then experience problems with the product.
Before a consumer is allowed to take his complaint to court he must first make an afford to resolve the matter with the manufacturer or dealer. It is best to conduct all communications in writing, but in the case of telephone calls or personal meetings it is vital to record the date and time, the names of the people that participated and the gist of the discussions.
When the lawyer accepts a case he will first make sure that the consumer has a legitimate complaint. Thereafter he will communicate with the dealer and manufacturer. This is where the records the consumer kept can be of great value. In many cases the manufacturer will be willing to settle the matter quickly and out of court in order to avoid heavy fines and adverse publicity.
Consumers work hard for their money. When they buy a product it is only reasonable to expect the product to perform as advertised and to last for a reasonable time. Unhappy consumers should not simply accept matters. They should fight for their rights and, if necessary, get a lawyer behind them.
All too often, consumers get the short end of the stick when they buy faulty products. They depend upon the warranty that they are promised but many do not even realize that there are two distinct types of warranties. Express warranties are provided by the manufacturer of the product and is almost always in writing. It promises certain levels of performance and safety but so many of these warranties contain many exclusion clauses.
There are also implied warranties issued by the dealer. They are almost never in writing but the dealer promises to replace or to repair the product if it is faulty or if it does not perform as promised. In some cases the consumers is even promised his money back. Sadly, as many consumers know from personal experience, it is often very difficult to get the dealer to honour his promises.
It was only when the Magnus Moss Warranty Act was promulgated in 1975 that consumers in the United Stated first started enjoying legal protection against unscrupulous dealers and manufacturers. Unfortunately, this act only covers major appliances and vehicles. Thankfully, many states have passed addition consumer protection laws. These laws also cover more products and many more avenues for consumers to address problems they experience with faulty products.
Consumers need to keep in mind that their rights come with certain responsibilities. They cannot blame a dealer when they do not follow the instructions on how to use a product or when they use a product for purposes other than what it was designed for. If a product requires professional installation the consumer cannot complain if he does it himself and then experience problems with the product.
Before a consumer is allowed to take his complaint to court he must first make an afford to resolve the matter with the manufacturer or dealer. It is best to conduct all communications in writing, but in the case of telephone calls or personal meetings it is vital to record the date and time, the names of the people that participated and the gist of the discussions.
When the lawyer accepts a case he will first make sure that the consumer has a legitimate complaint. Thereafter he will communicate with the dealer and manufacturer. This is where the records the consumer kept can be of great value. In many cases the manufacturer will be willing to settle the matter quickly and out of court in order to avoid heavy fines and adverse publicity.
Consumers work hard for their money. When they buy a product it is only reasonable to expect the product to perform as advertised and to last for a reasonable time. Unhappy consumers should not simply accept matters. They should fight for their rights and, if necessary, get a lawyer behind them.
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